With the advent of science and online world, most of the people have started forgetting about visiting shops and paying via physical money. E-commerce is gaining popularity day and day and most people gave started switching to e-commerce sites for shopping items of their day-to-day needs and requirements. We are here with the best e-commerce trends that one should consider in the running year 2017. Here we go.
- Artificial Intelligence, AI
Artificial intelligence, AI has grown significantly in the year 2017. With the arrival of gadgets like Alexa from Amazon, Siri from Apple, Cortana from Microsoft, and much more, people have started talking to machines. All of these gadgets acts as a kind of digital assistant that respond to users request in one or the other way.
- Chat Bots
By Chatbots, we mean Facebook, Twitter, WhatsApp, and Google Allo. All of these Chat bots are one of the best platforms for online shopping. Not only the best online shopping stores but also gives users one of the best experiences of getting better customer care service than before.
- Fast Delivery Service
Fastest delivery service is what a customer expects from an online store. If you are running an e-commerce site, then you need to make sure you provide one of the fastest online delivery services many be a single day only. You need to have your outlets at various centers so that you can provide same day delivery to the customers.
Mobile-friendly sites don’t need any introduction. To become one of the best e-commerce platforms, you need to make your site mobile-friendly so that more people can buy and sell your products and services while on the go. Even Google has officially announced that it would index mobile-friendly website first so why to give your competitors a chance to overtake you.
- Cashless Payment
With the rise of the smartphone, cashless payment has taken a boom too. An E-commerce site streamlined by mobile payment system and loyal apps is something that a customer expects in the running year 2017.
- Personalized Deals And Customized Products And Services
Personalized deals attract customers and bring them closer to your e-commerce sites. If you are an e-commerce site runner, you need to provide customized products and services so that people can connect to you and place their valuable order on you.
- Social Selling Concept
The last but not the least e-commerce trend that is expected to come in the running year is the social selling. Social networking has really played a great role in making social selling as one of the greatest parts of e-commerce sites. Several social networking sites have been giving customers great options to buy and sell items from diversified fields.
Final words On Best Ecommerce Trends One Should Consider In 2017
Above are the 7 major foreseen e-commerce trends for the year 2017. Hopefully, these trends will rule the e-commerce market and make online marketplace, a perfect place for online selling or buying of goods and services.